Hene Foundation we respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains:
- What personal data we collect
- How and why we collect it
- How we store and protect your information
- When and how we may share your data
- Your rights regarding your personal information
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Freedom of Information and Protection of Privacy Act (FOIP) applicable in Alberta, Canada.
By using our website or participating in our programs, you agree to this policy and consent to the collection and use of your information as described below.
Who We Are
Hene Foundation is a registered not-for-profit organization based in Lethbridge and Edmonton, Alberta, Canada.
Our mission is to empower Black Canadians and immigrant communities through culturally responsive social services, education, mentorship, and community programs.
Our website address is: http://henefoundation.com.
Information We Collect
We collect only the information necessary to provide services, respond to inquiries, and improve our community impact.
a. Personal Information You Provide Directly
We may collect personal information when you:
- Register for our programs or events
- Subscribe to newsletters or updates
- Contact us through email or our website
- Make a donation or volunteer
- Submit forms, feedback, or applications
This may include:
- Name, email address, phone number, and mailing address
- Demographic details (age group, gender, newcomer status, etc.)
- Employment or educational information (if relevant to program participation)
- Payment or donation details (processed securely via trusted third parties)
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device type
- Browser and operating system information
- Pages visited, time spent, and referring links
- Cookies (see our Cookie Policy for details)
How We Use Your Information
We use your personal data for the following purposes:
- To provide and improve our programs and services
- To process registrations, donations, or volunteer applications
- To communicate updates, newsletters, and opportunities (with consent)
- To respond to inquiries and provide customer support
- To comply with legal, financial, and reporting obligations
- To evaluate and improve the effectiveness of our initiatives
We will never sell, rent, or trade your personal information.
Legal Basis for Collecting Information
We collect and process your personal data only when:
- You have given explicit consent (e.g., subscribing to a newsletter)
- It is necessary to fulfill a service you requested (e.g., program registration)
- We are required by law to collect or retain certain information
- It is in our legitimate interest to operate safely, transparently, and effectively
How We Protect Your Data
We take reasonable administrative, technical, and physical measures to safeguard your data against loss, theft, unauthorized access, or disclosure.
This includes:
- Secure servers and encrypted data storage
- Limited access to authorized personnel only
- Regular security updates and monitoring
- Use of secure third-party platforms for payments and communications
While no online platform is 100% secure, we continuously work to maintain the highest standards of data protection.
Sharing Your Information
We do not sell or share your personal data for marketing purposes.
We may share your information only with:
- Service Providers: Trusted partners who assist with operations (e.g., payment processing, event registration) under strict confidentiality.
- Legal Obligations: When required by law, regulation, or court order.
- Grant Reporting (Aggregated Data): Occasionally, anonymized data (without personal identifiers) may be shared with funders to demonstrate impact.
All partners are required to follow privacy and data protection standards consistent with this policy.
How Long We Retain Your Data
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.
For example:
- Comments and messages are kept indefinitely unless removal is requested.
- Program registration data is kept for reporting or follow-up (usually up to 3 years).
- Financial and donation records are retained as required by the Canada Revenue Agency.
Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your data
- Withdraw consent for communications or processing
- Request deletion of your personal information (except where legally required to retain it)
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights are being violated
To exercise these rights, contact us at info@henefoundation.com.
Third-Party Links and Embedded Content
Our website may include links to other websites or embedded content (e.g., videos, social media posts, articles).
We are not responsible for the privacy practices or content of those external sites.
Please review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website and programs are intended for general audiences and are not directed specifically at children under 13 years of age.
We do not knowingly collect personal information from minors without parental consent.
International Data Transfers
While our operations are based in Canada, some third-party service providers (e.g., email or payment processors) may store data on servers outside Canada.
In such cases, your information is protected under comparable international privacy standards and contractual safeguards.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
The most recent version will always be available on this page, with the latest Effective Date clearly indicated.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Email: info@henefoundation.com
Website: www.henefoundation.com
Address: Lethbridge & Edmonton, Alberta, Canada